Solutions and Interventions
Once areas of improvement or problems are identified, Meta-Culture consultants design and provide customized interventions and solutions that can address them. Our experienced consultants take a holistic and systemic view of the challenges in the company and the solutions are designed to work, both, within the organizational culture and the larger context.
Our interventions include:
■ Workplace Mediation
■ Commercial Mediation
■ Facilitation and Meeting Design
■ Institutionalizing Innovation
■ Executive Mentoring
■ Executive Coaching
■ Negotiation Coaching
■ Communication and Dispute Management coaching
■ Family Mediation
Meta-Culture Solutions
Disputes in the workplace can seriously affect productivity, collaboration and morale. Mediation is a powerful dispute resolution method that empowers employees to resolve their own disputes and helps re-build frayed relationships. Meta-Culture's highly experienced 3rd party neutral mediators conduct mediation between teams and/or across company functions to resolve disputes in a constructive and amicable manner. Mediation helps rebuild strained or damaged relationships and create sustainable agreements. Using a confidential and structured process, our mediators help disputants in companies negotiate mutually agreeable, win-win, solutions. The benefits to the company include reduced time spent in resolving disputes, better morale, greater alignment to company-wide missions, and reduced attrition.
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Business relations can sometimes run aground. Meta-Culture brings together managers and other stakeholders of companies to help resolve sensitive commercial and contractual disputes without having to take the long and expensive route of litigation. Our mediation service is substantially cheaper than prolonged litigation or even arbitration, is more sustainable and focuses on meeting the interests of all parties. Our neutral mediators help disputants negotiate mutually agreeable, win-win solutions. This process, being confidential also allows the dispute to remain outside the public eye. Mediation can resolve disputes in areas such as intellectual property rights, mergers and acquisitions, contractual issues, and finance/billing, while improving and building relationships in a constructive and amicable manner.
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Facilitation and Meeting Design
Most companies spend literally thousands of man hours a year conducting meetings. Many of these can seem like a waste of time if they do not meet the needs and requirements of the participants or the organization. Meta-Culture helps design effective meeting processes so that managers can conduct focused, productive, and constructive meetings within tight timeframes to ensure results. We also facilitate high-stake/critical internal and external meetings to improve organizational culture, conduct and outcomes. Some meetings we have recently facilitated include: Internal Alignment to Vision (with staff), Strategic Alignment to Vision (with parent company), Developing Role Clarity, and Communicating Change.
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Even creative and imaginative people require stimulating, healthy and conducive environments that foster innovation. Meta-Culture can perform an Innovation Audit of a company to help take stock of the extent to which the work environment is encouraging of creativity. Our experts who have decades of experience in the field and some of whom have advanced degrees in the field of creativity and innovation will custom design such environments and help make your organizational culture a lively one.
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People need to be nurtured and every organization needs to invest in creating the next level of leadership. Our consultants help senior managers and domain experts develop mentoring skills so that they may effectively encourage and nurture promising talent in their organization. Managers will learn the importance of helping newcomers navigate through the system and help them develop a vision, focus, and pathway to enhance their careers and contribute to the company.
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Senior managers and leaders often have specific learning and developmental needs that cannot be met through regular training programs. Our Executive Coaches help clients maximize their potential, optimize their performance, and strive for excellence through bridging their gaps in skill and learning. Meta-Culture's coaches help clients recognize and meet their specific developmental goals. This is a client-centered process, in that the coach works primarily to help the manager get to where he or she would like to get there. Coaches encourage and teach participants how to achieve clarity of purpose and deepen their attention and focus to their roles and tasks. Coaching areas include, but are not limited to, dispute communication, negotiation, leadership development, decision-making, problem solving, and critical/creative thinking.
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Critical Negotiation Preparation and Negotiation Coaching
When your company is about to negotiate important agreements or contracts- whether it is with clients or vendors, or during mergers and acquisitions, you can avail of Meta-Culture's expertise and ask for specific coaching to dramatically increase your chances of getting a better outcome. Giving you vital strategic advice, our consultants can, in only a few hours of coaching:
- Help you with both the content and the process of the negotiation
- Help you avoid common pitfalls during the negotiation
- Help you overcome the anxieties and challenges of a high stakes meeting
- Help you prepare for a systematic process that can minimize unpredictability.
- Help develop a more comprehensive strategy that helps you to maximize your gains from the negotiation.
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Communication and Dispute Management coaching
Senior managers are often called upon to resolve complex disputes and conflicts, sometimes even as they are contributing parties to the situation. Even experienced managers can use a hand in resolving these sticky situations. Meta-Culture's experienced coaches can help prepare managers for having these difficult conversations. Our coaches can help you understand the complexity of the situation, plan and strategize, and help prepare you for dealing with tough counterparts.
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Family Mediation is a structured process that brings together family members (spouses, children, relatives) to resolve disputes in a constructive, amicable manner. We encourage organizations to advertise this service as part of their Employee Assistance Programs, as work-life balance becomes more challenging for committed employees. The mediation session takes place between family members in a safe, mutually agreed upon space. The mediator is a neutral, third party who helps families negotiate joint solutions and develop ways to improve the relationship(s). Mediation addresses domestic disputes discretely and with complete confidentiality. Mediation is not counseling or therapy and does not function purely in the individual's psychological domain. Rather, it is a practical dispute management mechanism that focuses on the disputes and conflicts that put relationships at risk.
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